ea Announces Successful `Go Live` of the mySAP ERP ECC60 Upgrade and Customer Information System (CIS) for Pittsburgh Water and Sewer Authority (PWSA)

Released on = August 3, 2007, 3:04 am

Press Release Author = Vivien Chan

Industry = Computers

Press Release Summary = ea consulting, Inc. is the successor of \"Go Live\" of the
mySAP ERP ECC6.0 Upgrade and Customer Information System (CIS) for Pittsburgh Water
and Sewer Authority (PWSA)

Press Release Body = FOLSOM (California, USA), July 31st 2007 -- ea consulting, Inc.
(ea), a leading IT service provider and a certified SAP Services Partner, today
announced a successful "go live" of the mySAP ERP ECC6.0 and Customer Information
System (CIS) integrated solutions for the Pittsburgh Water and Sewer Authority
(PWSA), Pennsylvania.

PWSA has chosen the latest version of SAP (MySAP ERP ECC 6), which involves the
upgrade of the full suite of modules in use presently for their Financial, Supply
Chain, Work Orders, Asset Management, Utility Billing and Customer Services
operational needs. These include Pre Upgrade Review, Functional Gap Analysis and
Resolution, Blueprint Revision, System and Infrastructure Upgrade, Testing,
Documentation, and Training.

PWSA wanted to take advantage of the new system architecture and functionality and
establish a foundation to build many of the technological enhancements they have
slated for the future. The SAP ERP ECC6.0 upgrades combines the powerful
industry-specific functionality such as efficiently handling meter-reading data with
customer care and service capabilities, the ability to increase levels of
responsiveness and customer satisfaction among water utility customers.

PWSA has been a valued client of ea since 2002. ea has implemented the first SAP ERP
and CIS integrated solutions for PWSA through the deployment of ea's UtilityWorks.
PWSA was one of the first in the industry to use UtilityWorks solution, an SAP
Template implementation strategy which is becoming more popular now with mid-tier
utility companies. It helps PWSA to accelerate the system installation process with
minimal risk. ea continues to be the Application Service Provider (ASP) for PWSA. ea
also hosts PWSA's integrated system by providing hardware, system administration,
24-hour customer care and data center services that include functional and technical
support. This solution has successfully provided PWSA with a simple and
cost-effective alternative to manage PWSA's back-office system.

"We are extremely appreciative and proud to be trusted again by PWSA for this
important upgrade. We have forged a strong relationship with the organization, and
believe that we have solid understanding of PWSA's culture, its operations, as well
as their business challenges and needs." said Kirk Kuzirian, General Manager, ea.

ea has proven track records of successes, highly skilled consultants and support
team, aggressive approach, full commitment and reputation for on-time delivery. In
addition, ea, as a CMMIŽ Level-5 certified company reiterates our promise to deliver
\"first-world services at third world prices\". ea integrates the CMMIŽ Level-5 and
ISO 9001:2000 industry standard process framework into every aspect of their work,
including business development, software and hardware implementation, and a variety
of managed and support services. With tools and skills like these, ea will be able
to help PWSA manages their operations and customer care capabilities more
effectively. It allows PWSA to stay more focus on strategic business objectives such
as Excellent Customer Service, Cost Management, Security and Environmental
Compliance, and to meet the challenges of deregulation head-on.

"This is truly an exciting project. This is one of the first utility upgrade in the
US as well as being an early worldwide upgrade for the new SAP ECC 6 version."
concluded CK Wong, Chief Executive Officer, ea.

About ea consultingTM

ea was founded in 1990 with an office in California and an Offshore Development
Centre (ODC) in Malaysia. ea is a strategic IT services and outsourcing partner to
Fortune 500 clients, across corporate and public sectors. SAP, Microsoft, IBM and
other IT strategic providers have partnered with ea to deliver complete suites of
Enterprise Resource Planning (ERP) solutions and support services. ea has a
well-established presence in the U.S with over 16 years of historical success in
managing global IT services including implementation, upgrades, support, on-demand
and hosting services. ea's proven global delivery model is backed by CMMIŽ Level-5
quality and maturity standards, and the ISO9001:2000 assessments and policies.

ea has twice been listed on the Inc. 500 as one of the fastest growing companies in
the country. ea has also twice been listed consecutively on the Global Services 100
Index 2006 and 2007, as one of the World's top 100 most Innovative Service
Providers. ea ranked #7 in the category "Top 10 Companies to Watch in Emerging Asian
Markets" in the GS100 2007.

For more information, please contact Kirk Kuzirian at 916-357-6603, or
kirk.kuzirian@ea-inc.com.

About PWSA
The Pittsburgh Water and Sewer Authority provides quality water and quality services
to over 83,000 customers throughout the City of Pittsburgh daily. PWSA strives to
exceed customer expectations by providing the highest quality services at the lowest
possible price. For more information about The Pittsburgh Water and Sewer Authority,
visit our website at www.pgh2o.com.


Web Site = http://www.ea-inc.com

Contact Details = 1024 Iron Point Road
Folsom
California 95630
Tel: 916-358-6588
E-mail: vivian@ea-inc.com

  • Printer Friendly Format
  • Back to previous page...
  • Back to home page...
  • Submit your press releases...
  •